Privacy Policy
Last Updated: April 1, 2026
Effective Date: April 1, 2026
Welcome to [SweetU] (“we,” “us,” or “our”). We specialize in AI-powered image and video generation, template creation, and other AIGC (AI-generated content) services. Your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our application.
By accessing or using our services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use immediately.
1. Information We Collect
We collect information to provide, improve, and personalize our services. The types of information we collect include:
1.1 Information You Provide to Us
- Account Information: Email address.
- User Content: Original images, videos, and text prompts you upload to generate AI content, as well as AI-generated images, videos, and templates you create or edit.
- Feedback & Communications: Information you share when contacting support, providing feedback, or participating in surveys.
1.2 Information Automatically Collected
- Device Information: Device model, OS version, unique device identifiers (IDFA, AAID), IP address, mobile network, and language settings.
- Usage Data: Interaction with the app, including feature usage, session duration, clicks, crash logs, and performance data.
- Location Information: Approximate geolocation based on IP or precise location (with your consent) to comply with regional regulations or improve features.
1.3 Information from Third Parties
When you log in via third-party platforms (Google, Apple, Facebook, etc.), we may receive your public profile information (name, email, profile picture) based on your privacy settings with those services.
2. How We Use Your Information
We use the collected information for the following purposes:
- Service Delivery: Process your inputs, run AI models to generate images/videos, manage your account, and provide customer support.
- Improvement & Optimization: Analyze usage patterns to enhance AI performance, user experience, and overall stability.
- Security & Fraud Prevention: Detect abuse, unauthorized activity, and technical vulnerabilities.
- Communication: Send service updates, security alerts, and respond to inquiries.
- Marketing (with consent): Share news, offers, or new features. You may opt out at any time via settings.
- Legal Compliance: Fulfill legal obligations, respond to lawful requests, and protect our rights or the safety of users.
3. How We Share, Transfer, or Disclose Information
We do not sell your personal information. We may share information in these limited cases:
- Service Providers: Trusted third parties (cloud hosting, AI infrastructure, analytics, customer support) that help operate our services under strict confidentiality agreements.
- Legal Requirements: If required by law, court order, or government regulation, or to prevent harm.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred. We will notify you before any such change.
- With Your Consent: When you give explicit permission for additional sharing.
AI Service Disclosure:
When you use AI-powered features in our app, your uploaded content (including images which may contain facial data) may be transmitted to third-party AI service providers for processing.
- MiniMax – used for AI image processing and generation
- Google Gemini – used for AI analysis and content generation
4. Facial Data Policy
4.1 Special Notice
- When you use the AI image generation feature, we will analyze the photos you upload and extract key facial feature points (such as those of the eyes, nose, mouth, etc.) to perform face-processing operations. Please note that we do not use facial data for identity recognition. Upon completion of the analysis process, all relevant data will be permanently deleted. If you refuse to provide such information, you may be unable to use the core features of this app, but this will not affect your access to other functions and services.
4.2 Purpose and Process of Facial Data Usage
To provide image or video template generation functionality and related effects, we need to detect key facial feature points, including the eyes, nose, and mouth. The complete process is as follows:
- The photo you select will be securely transmitted in an encrypted format.
- The image may be processed by our servers and third-party AI service providers (including MiniMax and Google Gemini) to generate results based on your selected template.
- After rendering is completed, the final generated content (i.e., your "creation") will be returned to the application.
- The generated content will be temporarily stored in encrypted storage and permanently deleted once the rendering process is finished. Meanwhile, the original photo you uploaded will be immediately deleted after processing.
4.3 Sharing and Storage of Facial Data
- Facial data may be transmitted to third-party AI service providers (including MiniMax and Google Gemini) solely for the purpose of processing and generating results requested by the user.
- We do not sell, share, or use facial data for advertising, marketing, or identity recognition purposes.
- We do not retain facial data. All uploaded images are deleted immediately after processing is completed.
4.4 User Consent
- We obtain user consent before processing any images that may contain facial data.
- If you do not agree, the feature will not be available.
4.5 Third-Party Processing Disclosure:
To provide AI functionality, facial data may be securely transmitted to third-party AI services including MiniMax and Google Gemini for processing.
5. Data Storage & Cross-Border Transfers
Your information may be stored and processed on servers located in countries outside your residence, including the United States, Singapore, or the European Union. We implement appropriate safeguards (such as Standard Contractual Clauses) to ensure your data receives adequate protection in compliance with applicable laws.
We retain your personal information only as long as necessary for the purposes described in this policy, or as required by law. User content and generated media are deleted within a reasonable timeframe after account deletion or content removal.
6. Your Rights & Choices
Depending on your location (e.g., EEA, UK, California, etc.), you may have the following privacy rights:
- Access & Correction: Review and update account details via in-app settings.
- Deletion: Request deletion of your personal information and associated content.
- Withdraw Consent: Revoke consent where processing is based on consent (withdrawal does not affect past processing).
- Data Portability: Receive a copy of your personal data in a structured format.
- Opt-out of Marketing: Unsubscribe from promotional emails at any time.
- Manage Permissions: Adjust camera, photo, or notification permissions in your device settings.
To exercise any of these rights, please contact us using the details in Section 11. We will respond within 30 days.
7. Children’s Privacy
Our services are not directed to individuals under the age of 18 . We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected such data, we will delete it promptly.
8. Data Security
We implement technical and organizational measures — including encryption in transit, access controls, and regular security audits — to protect your information. However, no system is 100% secure, and we encourage you to use strong passwords and protect your account credentials.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Material changes will be communicated via in-app notice, email, or prominent banner. The “Last Updated” date will reflect the revision. Your continued use of the app after changes become effective constitutes acceptance of the updated policy.
10. Third-Party Links & Services
Our app may contain links to external websites or services (e.g., social sharing). We are not responsible for the privacy practices of third parties. We encourage you to review their privacy policies.
11. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or data handling, please reach out to us: